ClipSave Support

Need help with ClipSave on iOS? Learn how to get started, fix common issues, and contact support.

Getting started

Install ClipSave from the App Store on your iPhone.
Open a social app such as TikTok, Instagram or YouTube.
Tap the Share button on a video.
Scroll to More, enable ClipSave, and move it near the top of your share list.
Select ClipSave from the share sheet to save the clip.
Open the ClipSave app to review, search and organise your saved clips.

Frequently asked questions

Where do my clips go?

When you share a link to ClipSave, the URL and related details are stored locally on your device. You can see everything in the ClipSave app, grouped into your chosen categories or in the New section.

Why don't I see ClipSave in the share sheet?

Make sure ClipSave is enabled:

In your social app, tap Share on any video.
Scroll right to the end of the app icons and tap More.
Find ClipSave in the list and turn it on.
Drag ClipSave near the top of the list so it's easy to access.

Does ClipSave download or host videos?

No. ClipSave saves links and information about clips so you can find them again quickly. Playback happens in the original app or website.

What data does ClipSave store?

ClipSave stores clip URLs, titles, optional notes and the categories you create. All data is kept on your device using Apple's SwiftData and App Groups. There are no accounts, servers or tracking.

Troubleshooting

Share sheet isn't saving: Check that you have the latest version of ClipSave installed from the App Store and try again.
Clips disappeared after reinstalling: Because ClipSave stores data on-device, deleting the app will remove saved clips. Future versions may add backup options.
App crashes or behaves unexpectedly: Restart your iPhone and try again. If the problem continues, contact us with details.

Contact

If you still need help, please email us with details of your device, iOS version and a description of the problem.

Email: support@8bitsprite.co.uk